Thank you for shopping with STNR House. We strive to provide our customers with quality products at heavily discounted prices. Please review our policy carefully before completing your purchase.

All Sales Are Final

Because our products are sourced from wholesale suppliers and sold just above our cost, we do not accept returns, exchanges, or issue refunds. Once an order has been placed and processed, it cannot be canceled or modified.

Damaged or Incorrect Items

We take care to package and ship your order securely. In the rare event that you receive a damaged or incorrect item, please contact us via our contact form within 7 days of delivery with the following information:

• Your order number

• Photos of the item(s) and packaging

• A description of the issue

We will review each case individually and, if applicable, provide a replacement or store credit at our discretion.

Shipping Issues

STNR House is not responsible for lost or stolen packages once tracking confirms delivery to the shipping address provided at checkout. Please ensure your shipping information is accurate before placing an order.

Contact Us via our contact form